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Procurement PacketUpdated March 28, 2026

Buyer-facing trust packet for legal, privacy, and security review

This page packages the public trust materials most often requested by schools, districts, and procurement reviewers. Use it for internal handoff, print-to-PDF workflows, or to route legal and security review.

Primary use

District and school review

Best for procurement teams, legal reviewers, privacy leads, and technology buyers.

Delivery options

HTML, PDF, and CSV

Download the public packet PDF, security summary PDF, or the current subprocessors CSV.

Escalation path

Structured intake

Use the contact workflow to request a signed DPA, state addendum review, or security questionnaire support.

Document library

These are the public materials most often requested during buyer review. Each item reflects the current public date shown in the Trust Center.

Start procurement intake

HTML + PDF download

Procurement packet

March 28, 2026

Printable trust overview with procurement contacts, core documents, security review notes, and state addenda workflow.

Open document

HTML

Data Processing Agreement

March 28, 2026

Processor and service-provider terms for school, district, and institutional review.

Open document

HTML + PDF download

Security summary

March 28, 2026

Operational controls, incident handling, and security review notes.

Open document

HTML + PDF download

Privacy summary

March 28, 2026

Overview of product, website, billing, and student-related data handling.

Open document

HTML + CSV download

Subprocessors

March 28, 2026

Public list of primary vendors used for hosting, billing, and transactional operations.

Open document

HTML

State addenda support

March 28, 2026

Overview of state-specific addendum workflows and what districts should send for review.

Open document

Security review snapshot

Hosting and data location

Production services are operated through U.S.-based infrastructure providers used for hosting, authentication, storage, and transactional operations.

Customer data is primarily processed in the United States unless a customer-specific agreement states otherwise.

Encryption

Product traffic is encrypted in transit, and platform providers supply encryption at rest and managed storage protections where supported.

Refer to the Security Practices page and DPA for the contractual summary rather than treating this line as a certification statement.

Authentication and access

Authenticated accounts, role-based permissions, and need-based administrative access are used to limit access to customer workspaces and support tools.

Google and email-based sign-in paths are supported in the current product stack.

Monitoring and logging

Operational logging and monitoring support service health review, abuse detection, troubleshooting, and incident investigation.

Logs are used for operational security and support workflows, not targeted advertising.

Backup and recovery

Backup, resilience, and restoration depend on infrastructure-managed capabilities plus internal operating procedures for service recovery.

Schools with stricter continuity requirements should request contract language or questionnaire support through procurement intake.

Incident notice

Confirmed incidents affecting customer personal data are investigated, contained, and notified without undue delay when required by law or contract.

Customer-specific agreements may impose narrower timeframes or additional notice obligations.

Vendor management

Approved subprocessors are published publicly and are expected to operate under confidentiality and data protection obligations.

The public subprocessor list is intended for vendor due diligence and contract routing.

State addenda support

District and state templates often supplement the public DPA. Send the actual exhibit or district form with a deadline so the request can be routed correctly.

State or programFrameworkTypical artifactNotes
New YorkEducation Law 2-d and district privacy exhibitsDistrict student data privacy addendum or state exhibitProvide the district template or required exhibit and the legal review timeline.
IllinoisStudent Online Personal Protection Act and local district addendaDistrict-specific SOPPA or student data addendumDistricts often request a local exhibit even when a public DPA already exists.
CaliforniaState student privacy terms and district purchasing addendaDistrict privacy addendum or services agreement attachmentShare the district paper and any required incident notice or deletion clauses up front.
Other U.S. statesDistrict or cooperative purchasing templatesState-specific or district-specific addendumClassroom Pulse can review state and district forms through the procurement intake workflow.